Need to Cancel?
OUR CANCELLATION POLICY
We understand that plans can change. If you need to cancel or reschedule your appointment, please give us at least 48 hours’ notice wherever possible.
Cancellations made with less than 48 hours’ notice may be subject to a late cancellation fee, as we may be unable to fill the appointment at short notice.
Thank you for understanding and helping us protect our stylists’ appointment time.
Running Late?
PLEASE BE CONSIDERATE
We understand that sometimes delays happen. If you’re running late, please contact the salon as soon as possible to let us know.
If you arrive more than 15 minutes late, we may need to shorten, change or reschedule your appointment depending on the service booked and the time available.
This helps us avoid delays for clients booked after you.
Thank you for your understanding.