Need to Cancel?
We know that life sometimes gets in the way. That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 24 hours before your set appointment, we’ll do our best to set up a better slot for you, no questions asked. If you cancel with less than 24 hours to go, we will have to charge an administration fee.
The information we collect and how
At the little hair studio & nail salon we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information collect we collect for any other purpose than providing the best possible services to our clients. At any time, you may request a copy of information we have recored about you. You may also request we remove all identifiable information with request to yourself. as a matter of course, we will delete your identifiable information if you have not undertaken business with us within 2 years.
For transparency, listed are the business services we provide and how each service uses the information collected.
Hair And Beauty Related services
We request the minimum level of personal identifying information to run our business effectively. This is data you provide us directly, for example, you name and contract details. we will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure maintain and exceed our level of service. For example, your preferred hair style, colour formal codes, how you like your tea or coffee and who your favourite stylists are. We consider you have provided consent for us to store personally identifying and information about your services based on you’re receiving services from us. Depending on the particular service(s) we are providing we maybe required to ask questions related to your medical history. we will obtain consent prior to storing information related to your medical health. Examples of medical data may be allergies, pregnancy or an injury that may impact our services.
Appointment conformations and reminders
We will contact you via phone, email or SMS to confirm appointments booked and to remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at anytime.
Appointments ratings and reviews
After visiting us we may send you an email or sms asking you rate our services and provide feedback. We consider your agreement and participation in the services as consent to undertake this activity but, if you want you can opt-outact anytime.
We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time.
Data processors and data locations
We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise.
For a list of software providers and data storage locations please visit: https://www.fresha.com/docs/legal-clauses-privacy.pdf
You may contact us at firstname.lastname@example.org to:
Request information we have stored about you.
Request we remove all identifying information about you.
Make a complaint.
You may come across hyper-links on this site. These hyper-links may take you to sites operated by other organisations which you agree we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of The Little Hair Studio.
All design, text, graphics and arrangement thereof are the copyright of The Little Hair Studio or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of The Little Hair Studio is strictly prohibited.